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BSBCMM101A Apply basic communication skills
BSBCMM101A Apply basic communication skills comprehensively maps to the competency standard BSBCMM101A Apply basic communication skills. Designed for all learners, the workbook contains:
- Learning content mapped to the competency standard
- Practice and assessment activities
- Case studies
- Examples
- Self-assessment checklists
- Employability skills
- Final assessment.
BSBCMM101A Apply basic communication skills covers:
- Understanding communication procedures in the workplace
- Communicating successfully in the workplace
- Drafting written information.
Support for the trainer/assessor is available on the Certificate I in Business Trainer’s Guide CD-ROM.
View sample pages: BSBCMM101A Apply basic communication skills
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